CHANGES TO e-MAIL ACCESS
Over the past year we've had frequent issues with e-mail requests from our patients and carers. New technology now allows them to directly connect with the surgery computer system. This means your requests for repeat prescriptions and test results will bypass staff handling e-mail. It will be faster and more reliable.
During the first half of 2017 we have gradually phased out requests by e-mail. We have set an indicative date of 1 August 2017 when we may discontinue receiving them. We strongly encourage you to perform one-time activation of your ONLINE ACCESS account. Your temporary password is being automatically generated by the computer system and is waiting for you. If you have any trouble understanding how to do this, one of our team will be happy to assist you at the surgery or talk you through the process on the phone.