-

Welcome to Alexandra Surgery

-ü   For other languages, click [Translate this page] in the right upper hand corner. (works in Google Chrome)

'

Wednesday 3 April.

We have been made aware of a network outage which may affect our telecommunications.

Please bear with us.

.

Remember the clocks go forward by one hour during the night of Saturday 30 March to Sunday 31 March 2024 !

.

Easter opening hours 2024           

'

Download a copy:

Your blood test - Alexandra Surgery

.

.

05/03/2024

We have been made aware that there is some delay in using the NHS App.

The advice is to be patient and try again in a few minutes.

However, if you are unable to gain access and need a prescription soon, please contact GP reception. 

.

.

ONLINE ACCESS TO YOUR MEDICAL RECORDS

From November 2023, the NHS allow most people to see their GP records online. The first time you will need to register an account for security. You will be able to see your test results, and also comments made by your doctor. For a demonstration of how to check test results, please go to the secion Referrals, Blood tests, X-rays. https://www.alexandrasurgery.com/info_form.aspx?p=16

.

 .

Bespoke F and F Test

Over the next few weeks we will roll out a an NHS survey to our patients to measure how we are doing.

This may be offered to you as a paper printout form, or you can use a web link to access the questionnaire yourself:

https://www.surveymonkey.co.uk/r/PS58X2G

This is how it will look like:

We hope you will make use of the opportunity!

Thank you.

18.05.2023

aa

YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.

CLICK RED BUTTON TO GET STARTED.

PRACTICE INFORMATION LEAFLET

APPOINTMENTS IN THE EVENINGS, ON WEEKENDS AND BANK HOLIDAYS

Appointment with GP or Nurse - at GP Hub.

How to book appointment:
Call 0330 053 9499 

NEW MEDICATIONS PENDING APPROVAL - PLEASE SEE WHAT'S NEW

REPEAT PRESCRIPTION POLICY UPDATE - 01.08.2022

We ask you to give us 3 working days’ notice for your repeat prescriptions, if requested using NHS log in, NHS App, Patient Online Access, or MyGP.

In other words, please request your regular medication 3 weekdays before you need it.

If you request using other methods, please allow extra time - up to one week. 

This is because the requests do not go into the doctors' in-box directly, and our receptionists need to re-send through the computer system.

This applies to the computer printout slip, any handwritten or typed notes, and email. Requests via your pharmacist can also take up to one week.

In general, we do not take prescription requests over the phone.

Updating your health records

We are sending messages to a number of our patients (including parents of children registered here), to update their health records.

Of course, if you did not receive a text, but wish to give us new information - for example your recent weight, or that you have give up smoking - please feel free to send by email or eConsult.

Thank you.

GETTING BIGGER! 

- We have a growing team of multi professionals - some you may book with directly, others you may be referred by the GP or nurse.

Check them out in 'Our Team'. (scroll to the bottom of this page)

Our staff speak several languages - please ask.

We can arrange translation in these languages:

Contact us:

TELEPHONE:  020 8888 2518

Our new unified number from 17 December 2021. Our new phones are able to transfer your call to another extension when the line is busy.

How this has helped -
See report of HealthWatch Haringey GP Stocktake, November 2021 to January 2022:

-

EMERGENCIES, PEOPLE WITH DISABILITY, THE ELDERLY AND CHILDREN:

The number ending 0492 will be assigned to a back office. It will be used for emergency referrals for example from NHS 111.
It may also take occasional calls from people with disability, the elderly or children. An administrator will take a message and pass on.

-

CONTACT US ONLINE

Online services may help when it is difficult to come to the surgery. Your log in details are reserved for you, please reclaim your ID and passwords.

You can request repeat prescriptions, see your blood test results, via Patient Access , myGP App, or NHS App.

https://www.patientaccess.com/         https://www.mygp.com/                  https://www.nhs.uk/nhs-app/ 

-

YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.

CLICK RED BUTTON TO GET STARTED.

Visit us on Facebook https://www.facebook.com/alexandrasurgery.co.uk

Follow us on Twitter https://twitter.com/AlexandraSurg