Welcome to Alexandra Surgery
ü For other languages, click [Translate this page] in the right upper hand corner. (works in Google Chrome)
- We have a growing team of multi professionals - some you may book with directly, others you may be referred by the GP or nurse.
Check them out in 'Our Team'. (scroll to the bottom of this page)
SPRING BANK HOLIDAY and PLATINUM JUBILEE WEEKEND
Please note that this year the last Monday in May will NOT be a bank holiday.
Instead, the Spring Bank Holiday will fall on Thursday 2 June 2022.
The Minister for Culture announced in November last year that this will be followed by a special bank holiday on Friday 3 June to mark the Queen's Platinum Jubilee.
The surgery will be open on Monday 30 May 2022 during usual hours.
We will be closed from Thursday 2 June to Sunday 5 June inclusive. We will reopen on Monday 6 June at 8:00 am.
Please request your repeat prescriptions well in advance.
If you need urgent medical help during the holiday weekend, please see "Opening Times" or "What is New" sections.
TELEPHONE LINE DIVERSION
We are suffering an outage on the network :(
As a temporary measure our telephone lines are diverted to mobile phones.
We are trying our best to keep up a normal service, but you may experience a small delay in answering your call.
Kindly bear with us while the engineers rectify the problem.
Alexandra Surgery team
Updating your health records
We are sending messages to a number of our patients (including parents of children registered here), to update their health records.
Of course, if you did not receive a text, but wish to give us new information - for example your recent weight, or that you have give up smoking - please feel free to send by email or eConsult.
We apologise for the sudden breakdown of our telephone line on Wednesday 13.04.2022 around 12:30pm.
Service has been fully restored.
We have lodged a stern complaint to the telephony provider and also to the government watchdog for telecommunications.
Our staff speak several languages - please ask.
We can arrange translation in these languages:
TELEPHONE: 020 8888 2518
Our new unified number from 17 December 2021. Our new phones are able to transfer your call to another extension when the line is busy.
How this has helped -
See report of HealthWatch Haringey GP Stocktake, November 2021 to January 2022:
EMERGENCIES, PEOPLE WITH DISABILITY, THE ELDERLY AND CHILDREN:
The number ending 0492 will be assigned to a back office. It will be used for emergency referrals for example from NHS 111.
It may also take occasional calls from people with disability, the elderly or children. An administrator will take a message and pass on.
CONTACT US ONLINE
Online services may help when it is difficult to come to the surgery. Your log in details are reserved for you, please reclaim your ID and passwords.
You can request repeat prescriptions, see your blood test results, via Patient Access , myGP App, or NHS App.
https://www.patientaccess.com/ https://www.mygp.com/ https://www.nhs.uk/nhs-app/
YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.
CLICK RED BUTTON TO GET STARTED.
Visit us on Facebook https://www.facebook.com/alexandrasurgery.co.uk
Follow us on Twitter https://twitter.com/AlexandraSurg
Please follow the links at the bottom of this page for detailed information.
(Site updated 19/05/2022)