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What is new?

What's New

(Please scroll down)

  • Tell us what you think about the alternative ways to access GP services

  • !! Cervical Screening text messaging scam !!

  • Coronavirus - Changes in how we look after your health

  • e-Consult - GOING LIVE ON 28.04.2020
  • Alert! ColoRectal Cancer in Younger People

  • Influenza vaccine (Flu jab)

  • Transport for hospital appointments

  • Language Line (Interpreter)

  • Clinical Pharmacist

  • DoctorLink

Tell us what you think about the alternative ways to access GP services

The Covid-19 (Coronavirus) pandemic has obliged GP practices to provide a smaller range of services. Partly this is for safety reasons, and partly because the hospitals have restricted referrals and test requests from GPs.

We continue to provide consultations, repeat prescriptions, medical certificates and letters, and we are able to do this in a number of ways:

  • telephone call
  • AccuRx video call (via smart phone)
  • e-Consult (24/7 online service)
  • Doctor Link
  • EMIS Patient Access online
  • email
  • fax
  • face-to-face at the practice on a solo basis without waiting 
  • referral to GP Hub
  • referral to Coronavirus Hot Hub

With the gradual relaxation of the lockdown, we look forward to reopening at some time.

We would like to know, when we reopen, if it will be useful to keep some of these options available to you, or mothball all of them until a future pandemic?

Please answer our survey:  or

Survey services after lockdown

Cervical Screening Text Messaging Scam

21 May 2020

Public Health England has received reports of a possible scam where women receive text messages claiming to be from the NHS Cervical Screening Call and Recall service. 

The message advises the recipient they are overdue for screening and asks them to call a mobile number and provide personal details. 

These messages are not from the NHS Cervical Screening Programme.

Action Fraud Line has been alerted. 

Telephone triage 15 

Alert ! Colo-Rectal Cancer in Younger People

Colo-Rectal Cancer (Bowel Cancer) is now the 3rd most common cancer worldwide. [1]

Around 40,000 new cases are diagnosed in the UK every year. 1 in 20 people in the UK will develop bowel cancer during their life time. [2]

9 out of 10 people with bowel cancer are aged over 60. However bowel cancer is also seen in people as young as in their 20's. [3]

Research suggests that lifestyle factors affect the risk of bowel cancer: eating processed foods and red meat, drinking alcohol, obesity and lack of physical exercise are associated with increased risk. [4]

So, if you are in the younger age group, please read about it.

Never Too Young

Speak to your doctor if you have concerns.


1. Colorectal cancer statistics. World Cancer Research Fund.

2. Bowel cancer. NHS Inform.

3. Bowel cancer incidence statistics. Cancer Research UK.

4. How diet, nutrition and physical activity affect colorectal (bowel) cancer risk. Continuous Update Project.

Influenza vaccine (Flu jab)

For patients prone to becoming ill with the 'flu in winter:

Which kind of influenza vaccine (flu jab) can I get?

There are 3 types of influenza vaccine that your GP can give you:

  1. aTIV (adjuvanted trivalent influenza vaccine) – for age 65 and over
  2. QIV (egg-grown quadrivalent influenza vaccine) – for age 18 to 64
    There are two sub-types:
    1. QIVe (egg-grown)
    2. QIVc (cell-based)
  3. LAIV (live attenuated influenza vaccine) – for age 2 to 17


Which influenza vaccine is available at my GP surgery?

Supplies of influenza vaccine are distributed nationally.

As of 19/09/2019, Alexandra Surgery has received:

aTIV: between 100 to 200 doses

On 09/10/2019, Alexandra Surgery received:

QIV: 150 doses

Delivery of other vaccines is expected in the next few weeks.


Who can get the flu jab free of charge?

The following are priority groups defined by NHS England:

  • all children aged two to ten (but not eleven years or older) on 31 August 2019
  • those aged six months to under 65 years in clinical risk groups
  • pregnant women
  • those aged 65 years and over
  • those in long-stay residential care homes
  • carers
  • close contacts of immunocompromised individuals


How can I get the flu jab from my GP surgery?

You may receive a call from the team at the surgery. However, if you haven't heard yet:

First, check this web page to confirm that the suitable flu jab is in stock.

Please contact the reception and ask for an appointment for flu jab.

These are usually short appointments for 5 minutes. If you need a consultation or check-up, please book a separate appointment.


More information about influenza vaccine:


Transport for hospital appointments


Ambulance control will no longer accept requests by GP on behalf of patients.

Patients need to call themselves on 0333 24 04 909

This applies to all transport bookings including the Whittington Hospital, North Middlesex Hospital, Royal Free Hospital, Moorfields Hospital ...

(Receptionists have tried calling them with the patient present at the desk - they still insisted the patient should call herself/ himself)

How much will this cost?

According to BT, the cost of calls to 03 numbers is the same as to 01 or 02 numbers.

If you have a mobile or land line package, please check with your provider whether you can use your inclusive allowance.

Language Line (Interpreter)

We now have instant access to the Language Line, if help from an interpreter is required.

Please mention this to the receptionist when you book your appointment / when you arrive for your appointment.

Online translator 1Online translator 2

Clinical Pharmacist

This month we welcome a new Clinical Pharmacist.

Clinical Pharmacist in a GP practice

Nosa Ikiddeh is taking over the role of Clinical Pharmacist at Alexandra Surgery.
It is the same service that Linda Nwoye began on 8 May 2019. 
As GPs have been grouped into Primary Care Networks over the summer, the attached team members have also moved around a bit.

Doctor Link logo

You may have received a leaflet through your door.

We are training our team members and shall begin providing this service soon.

For details see

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website