New patients are requested to bring a form of ID and their NHS number; proof of address will be helpful.They will be booked with the Healthcare Assistant for a health check in order to be registered.
IF YOUR LONG-TERM CONDITION HAS BEEN PARTICULARLY TROUBLESOME
(for example, you have needed emergency treatment in the past year):
YOU SHOULD ALSO CONSIDER MORE STRICT ISOLATION FROM OTHERS.
--
Coronavirus and pregnancy
Advice from Royal College of Obstetricians and Gynaecologists UK:
Coronavirus and pregnancy - RCOG UK
Patients who do not have family or friends that can help, can register at:
www.gov.uk/coronavirus-extremely-vulnerable
BARNET:
www.barnet.gov.uk/coronavirus-covid-19-latest-information-and-advice
CAMDEN:
https://coronavirus-help.camden.gov.uk/
ENFIELD:
https://new.enfield.gov.uk/forms/covid-19-community-support-request-form/
HARINGEY:
www.haringey.gov.uk/community/connected-communities
ISLINGTON:
www.islington.gov.uk/social-care-and-health/coronavirus-covid-19/need-help
NOTE: Each government department may have criteria on who can access help, or what sort of help one can get.
If you do not fit into these criteria, there may be VOLUNTARY GROUPS near you who can help.
At Alexandra Surgery we do not have our own Voluntary group. However, if you live in this area and you have organised one, do please let us know.
Email to alexandrasurgery@nhs.net
The patients who are at highest risk of becoming seriously ill from viral infection, should receive a letter from the NHS.
These are the same people who get priority recall for influenza vaccine (flu jab) every year.
If you (or someone you know) have not received the letter, you may view a copy here:
Vulnerable groups letter from government 2020-03-21
Update 23.03.2020:
Among our patients we have 2 confirmed cases and 15 suspected cases.
See the page "Requests for Certificates and Letters"
LATEST GUIDANCE (06.03.2020)
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus
- in the last 14 days you've been to a country or area with a high risk of coronavirus – see coronavirus advice for travellers and a list of high risk countries on nhs.uk
- you've been in close contact with someone with coronavirus
Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.
In Scotland call your GP or NHS 24 on 111 out of hours.
In Wales call 111 (if available in your area) or 0845 46 47.
In Northern Ireland call 111.
For region specific information and advice in:
Further information and details of how to self-isolate are available on nhs.uk.
World Health Organisation advice for the public (external link)
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
Official information about the new virus (external links)
For information from the NHS:
NHS: Wuhan novel coronavirus
For information from the UK Government:
For information from the World Health Organisation (WHO):
WHO: New Coronavirus (2019-nCoV)
For information from the Centers for Disease Control and Prevention (CDC):
CDC: About 2019 Novel Coronavirus (2019-nCoV)
Link:
https://111.nhs.uk
https://alexandrasurgery.webgp.com/
Spring bank holiday Pharmacy opening hours
WE ARE WORKING ON BANK HOLIDAY FRIDAY 8 MAY.
The practice doors are closed due to the pandemic. We are offering telephone consultation as a first step.
YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT. ONLINE SERVICE AVAILABLE 24/7.
CLICK RED BUTTON TO GET STARTED.
Alternatively, telephone the surgery reception number.
Pharmacy - Easter opening
Haringey pharmacies will also open on both days. You may look up details at:
http://gp.haringeyccg.nhs.uk/gp-news-items/community-pharmacies-easter-opening-times/107823
20.02.2020 (updated country list 06.03.2020)
If you are unwell and worried that you may have been infected by 2019 nCoV/ COVID-19, please:
telephone your doctor )
check 111 online service ) for advice.
telephone 111 )
We suggest you do not come to the GP surgery, until you have been cleared on the phone.
If a patient has:
a) In the 14 days before:
- travelled to China - Hubei province, Italy - lockdown areas, Iran, South Korea - special care zones
- EVEN IF FEELING WELL WITHOUT SYMPTOMS
OR
b) In the 14 days before the onset of illness:
- travelled to Cambodia, China, Hong Kong, Italy, Iran, Japan, Laos, Macau, Malaysia, Myanmar, Republic of Korea (South Korea), Singapore, Taiwan, Thailand, or Vietnam. This includes transit, for any length of time, in these countries
- has cough, fever, and/or shortness or breath
OR
- been in close contact with confirmed cases of 2019-nCoV/ COVID-19
She/he should:
not come to the GP surgery
isolate herself/ himself at home
consult @ 111 online coronavirus service:
https://111.nhs.uk/service/covid-19
or call 111 for advice on next steps
Source of information:
www.gov.uk/government/publications/wuhan-novel-coronavirus-initial-investigation-of-possible-cases/investigation-and-initial-clinical-management-of-possible-cases-of-wuhan-novel-coronavirus-wn-cov-infection#interim-definition-possible-cases
World Health Organization emergency (external link)
WHO declares 2019-nCoV an emergency
Cases in the United Kingdom (external link)
Coronavirus cases in the UK
Your GP surgery has been instructed by the Chief Medical Officer for England and the Chief Scientific Adviser to the Department of Health and Social Care.
What may happen at the GP surgery
- When you consult for an acute respiratory illness, you may be asked for an accurate travel history.
- If the doctor suspects a case of nCoV infection, she/he will:
- not physically examine the patient;
- leave the room and continue the consultation via telephone;
- isolate the patient with the door closed (no one allowed to come out or go in);
- seek specialist advice from a microbiologist or infectious diseases physician;
- not use the isolation room again until public health has advised.
What may happen on the telephone
- When you phone for an appointment or to talk to a doctor, you may also be asked about any travel history, and your symptoms.
- If the staff identifies a possible case, you may be advised to stay at home, while the GP seeks specialist advice.
Travel to hospital
- If the patient has suspected 2019-nCoV infection and needs to go to hospital:
- they should not use public transport or taxi;
- staff will inform the ambulance control of possible infection.
Possible disruption to our service
Our team realise that these procedures may cause inconvenience to everyone in the GP surgery. We hope you will understand that they are intended to protect the health of all patients and carers who are present at the practice, as well as staff. Please bear with us during this uncertain time.
We wish our patients and their carers a happy and healthy holiday season.
In case you need health advice, this information may be helpful:
Contents:
Alexandra Surgery opening hours
GP Hub opening hours
If you feel low
Pharmacy opening hours
111
2019-20 Christmas and New Year help for health problems
2019-20 CHRISTMAS AND NEW YEAR OPENING HOURS
Alexandra Surgery:
Tue 24 Dec - closing at 4pm
Wed 25 Dec - closed
Thu 26 Dec - closed
Fri 27 Dec - open at normal hours
Sat 28 Dec - closed
-
Mon 30 Dec - open at normal hours
Tue 31 Dec - closing at 4pm
Wed 1 Jan - closed
Thu 2 Jan - open at normal hours
CHRISTMAS AND NEW YEAR OPENING HOURS
Alexandra Surgery:
Tue 24 Dec - 6.30pm
Wed 25 Dec - closed
Thu 26 Dec - closed
Fri 27 Dec - open at normal hours
-
Tue 31 Dec - 6.30pm
Wed 1 Jan - closed
Thu 2 Jan - open at normal hours
2019-2010 Christmas and New Year access to GP:
see "What is new?" page
2019-2010 Christmas and New Year access to GP:
If you are feeling low:
Christmas is a time when many people expect to be happy.
This can actually put a lot of added pressure on those people who aren't feeling that way.
When you are feeling really depressed, down or just not yourself, here are some people ready to help:
Call 116 123
Lines are open 24/7
Calls are free from any phone
Email jo@samaritans.org
Write down your thoughts
Expect a response within 24 hours
Pop in to see someone
The centre nearest to Alexandra Surgery is at:
Shaftesbury Hall
Herbert Road
London N11 2QN
(near Bowes Park station)
Monday10 a.m. – 1 p.m.4 p.m. – 9 p.m.
Tuesday10 a.m. – 1 p.m.7 p.m. – 9 p.m.
Wednesday1 p.m. – 4 p.m.6:30 p.m. – 9 p.m.
Thursday1 p.m. – 9 p.m.
Friday6 p.m. – 9 p.m.
Saturday5 p.m. – 9 p.m.
Sunday10 a.m. – 1 p.m.5 p.m. – 9 p.m.
For another location near you, check:
www.samaritans.org/how-we-can-help/contact-samaritan/visit-us-branch/
Text 07725 909090
Many people don't like talking on the phone and some find it difficult to open up to friends and family. Some people are more comfortable texting.
A crisis counsellor will text with you.
It's a new service run by Samaritans, so the response time can be variable.
If urgent , do try to phone the 116 123 number.
Haringey pharmacies' bank holiday opening times and contact details
| Name | Address | Telephone no. | Christmas Day
25 December 2019 | Boxing Day
26 December 2019 | New Year's Day
1 January 2020 |
|---|
| Somerset Gardens Pharmacy | Somerset Gardens Family Health Centre, 4 Creighton Road, London N17 8NW | 020 8801 3539 | 8:30am - 8:30pm | 8:30am - 8:30pm | 8:30am - 8:30pm |
| Boots (Wood Green) | 137-139 High Road, London, N22 6BA | 020 8881 0101 | Closed | 10:00am - 6:00pm | Closed |
| Boots (Tottenham Hale Retail Park) | 3 Tottenham Hale Retail Park, Broad Lane, London, N15 4QD | 020 8801 7243 | Closed | 9:00am - 6:00pm | 9:00am - 6:00pm |
| Boots (Crouch End) | 12 the Broadway, London, N8 8DU | 020 8340 3892 | Closed | 10:00am - 6:00pm | 10:00am - 6:00pm |
| Boots (Muswell Hill) | 359 Muswell Hill Broadway, London N10 1DJ | 020 8883 1216 | Closed | 10:00am - 6:00pm | 10:00am - 6:00pm |
| Morrison's Pharmacy | High Road, London N22 6SU | 020 8881 4801 | Closed | 10:00am - 4:00pm | 10:00am - 4:00pm |
| Med-Chem Pharmacy | 73 Grand Parade, Green Lanes, London N4 1DU | 020 8802 4855 | 10:00am - Midnight | 10:00am - Midnight | 10:00am - Midnight |
Bank holiday opening times for pharmacies in Barnet, Enfield and Islington (on the borders of Haringey)
| Name | Address | Telephone no. | Christmas Day
25 December 2019 | Boxing Day
26 December 2019 | New Year's Day
1 January 2020 |
|---|
| Fairview Health Partnerships Ltd | Finchley Memorial Hospital, Granville Road, London N12 0JE | 020 8346 0707 | 10:00am - 4:00pm | 10:00am - 4:00pm | 10:00am - 4:00pm |
| Bee's Dispensing Chemist | 172 Fore Street, London N18 2JB | 020 8807 3228 | 9:00am - 9:00pm | 9:00am - 9:00pm | 9:00am - 9:00pm |
| Wellcare Pharmacy | 552 Holloway Road, London N7 6JP | 020 7263 3152 | 9:00am - 9:00pm | 9:00am - 9:00pm | 9:00am - 9:00pm |
Call NHS 111
If you need medical advice fast but it’s not life threatening then call NHS 111 and a fully trained adviser will be able to advise and suggest the best option for you.
Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.
The service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. For more information, please click here.
Seasonal health advice:Ramadan Mubarak/We wish our patients, their families and carers, and colleagues a joyful Ramadan./You may find the following general health advice useful:/Ramadan health guide - University of Warwickhttps://warwick.ac.uk/services/equalops/resources/a_guide_to_healthy_fasting.pdf/Ramadan and diabetes - Diabetes UKhttps://www.diabetes.org.uk/guide-to-diabetes/managing-your-diabetes/ramadan/A healthy Ramadan - British Nutrition Foundationhttps://www.nutrition.org.uk/healthyliving/seasons/ramadan.html/Uploaded 05.05.2015 @21:30
HOLIDAY WEEKEND
Late Spring Bank Holiday
Monday 27 May
Surgery opening hours:
Fri 24 May: 0800 to 1830
Sat 25 May: closed
Sun 26 May: closed
Mon 27 May: closed
Tue 28 May: 0800 to 1830
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When we are closed:
We wish our patients and their carers an enjoyable bank holiday weekend.
If you happen to require urgent medical advice, the following options may help:
GP Hubs
GP hubs offer the same service as your usual GP and anyone registered with a GP in Haringey can book a future or same day appointment.
Our GP hubs are staffed by experienced GPs and nurses and offer assessment and treatment for adults and children with minor injuries and illnesses.
The GP or other professional will have access to your medical record to ensure that you receive the best possible care and support.
NHS 111
You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help and is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. Call 111 if you need GP out-of-hours services, urgent care or you need information about a health issue.
Pharmacy
Your local pharmacist can give you friendly expert advice about over-the-counter medicines that can help with lots of common conditions without the need for an appointment. Other services include smoking cessation and the minor ailments scheme. To find your nearest pharmacist, visit NHS Choices or call 0300 311 2233
Walk-in services and urgent care centres
These centres treat most injuries and illnesses that are urgent but not life threatening. You don’t need to book an appointment - just turn up and you will be seen promptly by either a doctor or nurse.
- Whittington Hospital, Magdala Ave, London, N19 5NF (open 24 hours a day, every day).
- Chase Farm Hospital, The Ridgeway, Enfield, Middlesex, EN2 8JL (open 8am - 10pm every day).
- Homerton Hospital, Homerton Row, London E9 6SR (open 7am – midnight weekdays, 7am – 10pm weekends and Bank Holidays).
- Royal Free Hospital, Pond St, London, NW3 2QG (open 10am – 10pm every day).
- North Middlesex Hospital, Sterling Way, London, Greater London N18 1QX (situated in A&E and open 24 hours a day, every day).
Mental health emergency
In a mental health crisis please call 020 8702 6700.
Accident and Emergency (A&E)
For life threatening illnesses or injuries go to A&E or call 999. A&E and 999 should only be used in a critical or life threatening situation.
- North Middlesex University Hospital, Sterling Way, Edmonton, N18 1QX Tel: 020 8887 2000
- Whittington Hospital, Madgala Avenue, London, N19 5NF Tel: 020 7272 3070
May (early) bank holiday weekend 2019
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The surgery will be CLOSED on Saturday 4 May, Sunday 5 May, and Monday 6 May.
/
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*Please note: the clinic on Saturday morning has been cancelled.
We wish all our patients and their carers a happy and healthy May bank holiday weekend.
/
/
However, if you need medical advice urgently, help is available -
Pharmacy
If you or someone you care for feels unwell over Easter you can visit one of the following pharmacies for advice on a range of minor illnesses and injuries such as:
- Colds and flu, sexual health and contraception, sickness and diarrhoea, cuts and grazes, and general health advice.
Pharmacies Open in Haringey over May bank holiday:
Please follow the following web link:
http://www.haringeyccg.nhs.uk/ccg-news/opening-times-for-haringey-pharmacies-over-may-bank-holiday/20531
NHS 111
If you need medical advice fast but it’s not life threatening then call NHS 111 and a fully-trained adviser will be able to advise and suggest the best option for you.
Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist, or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.
The service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. For more information, please click here.
Self-care
Self-care is the best choice to treat very minor illnesses and injuries. For colds and flu it is best to rest, keep warm, drink plenty of fluids and take painkillers such as paracetamol, ibuprofen and aspirin.
GP Services
Haringey residents can now access evening and weekend appointments with a GP, nurse or healthcare assistant at one of 4 GP hubs in the borough.
GP hubs offer the same service as your usual GP and anyone registered with a GP in Haringey can book a future or same day appointment. Staffed by experienced GPs and nurses, the service offers assessment and treatment for adults and children with minor injuries and illnesses. The GP or other professional will have access to your medical record to ensure that you receive the best possible care and support.
GP practices will be available over the bank holiday weekend.
Haringey GP Hubs
http://www.haringeyccg.nhs.uk/Services/gp-hubs.htm
Dental services
Dental out-of-hours services will be widely available across London, however patients experiencing dental pain are advised to call NHS 111 who will direct your call to the appropriate service.
NHS Services
To find the service you need and book appointments online, you can also visit the NHS website. Type in your postcode to find your nearest health services.
Emergencies
A&E is for life-threatening situations such as a heart attack or stroke and for the care of people who show the symptoms of serious illness or who are badly injured.
In a life-threatening emergency, always dial 999.
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The team shall be back on Tuesday 7 May at 8am, ready to look after your health.
Updated: 03.05.2019, 10:00
Easter weekend 2019
The surgery will be CLOSED on Friday 19 April, Saturday 20 April, Sunday 21 April, and Monday 22 April.
The team shall be back on Tuesday 23 April at 8am, ready to look after your health.
We wish all our patients and their carers a Happy and Healthy Easter weekend.
However, if you need medical advice urgently, help is available:
Please follow the following web link:
Where to go in Haringey if you need medical help over Easter
www.haringeyccg.nhs.uk/ccg-news/where-to-go-in-haringey-if-you-need-medical-help-over-easter/81754
*Please note: the clinic on Saturday morning has been cancelled.
Updated: 18.04.2019, 23:00