Surgery Opening Hours
The surgery is open at the following times
|Monday||08:00 - 18:30|
|Tuesday||08:00 - 18:30|
|Wednesday||08:00 - 18:30|
|Thursday||08:00 - 18:30|
|Friday||08:00 - 18:30|
YOU MAY CONTACT US 24 HOURS A DAY, 7 DAYS A WEEK VIA e-CONSULT.
OUR DOORS ARE OPEN
(We were never really closed)
During the pandemic, as instructed by the NHS, we looked after our patients on a "Telephone First" basis.
Doctors held telephone consultation with patients, sometimes with the help of video consultation.
If the doctor considered it necessary to see the patient in the surgery, he/she would arrange a face-to-face appointment.
The surgery never stopped running - in fact we worked extra on bank holidays - and we never stopped seeing patients face to face.
We have been advised that we can safely unlock the doors now.
We may have to keep low the numbers inside the building at one time, so sometimes we may have to ask you to wait outside.
We also ask you to observe all safety precautions if you come inside:
1) Check you do not have symptoms of coronavirus infection;
2) Check your temperature;
3) Wear a face covering - you may ask for a transparent visor (face shield) free of charge;
4) Sanitise your hands;
5) Avoid touching surfaces as far as possible. The self service machines are out of use at the moment.
You can continue to obtain health advice, request telephone consultation, repeat prescription, medical certificate or letter, or arrange administrative help, via:
available online 24 hours, 7 days a week
Or by email firstname.lastname@example.org
Or by phone 020 8888 2518 or 8889 0492
OUT OF HOURS APPOINTMENTS
If you require urgent medical advice,
- URGENT APPOINTMENTS may be booked on the same day.
If we are unable to find you an appointment slot, we may arrange for you:
- TELEPHONE CONSULTATION with the doctor
- Request the doctor to see "EXTRA" patients.
CHILDREN who are unwell will always be a priority. Please speak to reception.
Access Hubs for Haringey
Need to see a GP or Nurse in the evening or at the weekend?
Appointments are now available for all patients registered at any Haringey practice.
Monday to Friday: 6:30 - 8:30 pm
Saturday and Sunday: 8:00 am - 8:00 pm
Contact your GP practice, or call 0330 053 9499 during the above Hub opening hours, to book an appointment at one of three locations:
Bounds Green Group Practice, 2 Gordon Road, London N11 2PF
Somerset Gardens Family Health Centre, 4 Creighton Road, London N17 8NW
Queenswood Medical Practice, 151 Park Road, London N8 8JD
(Please note opening hours will vary between hubs)
You can make an appointment if you are registered at any practice in Haringey (this includes Alexandra Surgery).
You will be able to see a local Haringey GP or healthcare professional. If may be someone from your practice, and if not, it will be another local GP, Practice Nurse or Healthcare Assistant.
OTHER WAYS YOU CAN GET HELP FOR YOUR HEALTH PROBLEMS
If you feel unwell and you can get some advice
Pharmacies can give advice and treatment for common conditions. Please visit the CCG website to view the list of pharmacies open during the festive period.
NHS Choices Visit the NHS website, which has a comprehensive list of conditions, how to treat them and how to tell if it is something serious. It includes information about childhood illnesses and management. The site can be translated into many languages (just click on ‘translate’ at the top right of every page). Click here to visit the site: www.nhs.uk
If you want more information about your symptoms Visit the NHS website, which has a comprehensive list of conditions, how to treat them and how to tell if it is something serious: www.nhs.uk
The site can be translated into many languages (just click on ‘translate’ at the top right of every page).
If it is not an emergency but you are not sure what to do
Call 111, a free NHS phone number to call when you need medical help fast, but it’s not an emergency. They’ll assess you and advise you what to do or where you should go to get the best treatment for your condition. The service operates 24 hours a day, 7 days a week, 365 days a year. Calls to 111 are free, including from mobiles.
If you want British Sign Language: NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. Go to the website www.interpreternow.co.uk/nhs111 for more details.
If you want translation services follow these steps:
- Call 111 but not press any buttons. The call will then go straight through to a health advisor
- When you first talk to the health advisor you should say what language you speak - for example, ‘Turkish’
- The health advisor will contact Language Line and they will then have a 3 way call with you
Please be aware that calls using Language Line may take longer to set up.
If you require sexual health advice or emergency contraception
There are a number of sexual health walk in clinics available across Haringey. Click here for more details and opening hours over the holidays (pdf of clinics and opening times is available in the downloads box).
In an emergency dial 999 Please be advised that over the Christmas period, Accident & Emergency (A&E) services are likely to be extremely busy, and if you go to A&E you will have a long wait. If your illness or injury is not life threatening, please call 111 for clinical advice, assessment and direction to the most appropriate service.